



Testimonials
My site at Simon Square was special, in a great location with lots of potential. However, it was a very tight site with lots of restriction and needed something special to unlock it. A brilliant, clever design was put forward and accepted by the planners and a unique building created.
The design, while exciting, was full of complexities. Building on our existing long term relationship of development projects together, I engaged TrueBuild to navigate these complexities with me and create the stunning building we have today. Building started in January 21 and took longer to finish than first anticipated, with completion noted in June 22. Cross-laminated-timber was used which brought with it its own set of difficulties which the team had to work through. One particular hurdle was aligning to Scotland’s high acoustic requirements, using a material which has not been widely used in a tenement style building in Scotland. However, the focus on sustainability, carbon-lock and healthy construction was worth the time and effort which had to be put in.
I’m proud of what we have built together, and hope that it provides a model that others can follow.
How was your overall experience working with us, from start to finish?
We were very impressed and reassured from our initial meeting, throughout the build and for any snagging that everyone in the Truebuild team listened to our requirements, always used their experience and knowledge to address any issues promptly and efficiently.
What results, benefits, and value have you gained from the work we did?
A superb quality of build, we continue to love living in the new space provided.
Would you recommend us to others, and if so, what would you say about our work?
Would recommend Truebuild without hesitation as reliable contractors, very aware of health & safety and an approach to all work as if it was for them personally. They took a great pride in their work and is important to them that we were completely happy right to the end of the project
We selected True Build via competitive bidding process to renovate our Grade A listed Georgian town house which needed significant upgrades.
Our project included significant structural reconfiguration, complete overhaul of plumbing and electricity, renovation of all existing rooms, extension of floor space in attic and creation of a small roof terrace. Paul Dempsey had allocated a dedicated supervisor Slavic for our project. He was meticulous and his attention to detail from structural work to final finishes was impeccable.
Paul had excellent oversight of the project and overcame many unexpected challenges and hurdles during the execution, which were resolved innovatively.
We are extremely pleased with the end product. We have had many visitors and friends who have complemented on the quality of renovation.
This is down to the craftsmanship of the workman and the uncompromising standards maintained by Paul and his tradesmen.
We would definitely recommend Paul and his team.
We have been continually working with Truebuild for over 10 years now on various projects and have always found them to be a reliable and proactive contractor that take pride in their work with a sharp focus on attention to detail. The projects we have worked on together have all been in the high-end residential sector within Edinburgh from small flat refurbishments to large 7 bedroom Victorian villas. It has been a pleasure to see Truebuild grow and develop their workforce and skillset as we have worked together and been able to share knowledge and experience. Of particular note is their growing capacity to take on complicated fitted joinery packages as a one stop shop. Paul and Stephen Dempsey are always a pleasure to work with and Truebuild are one of our contractors of choice for projects in Edinburgh & The Lothians. They have a strong ethos on customer service and we would highly recommend them to clients.
True Build have now completed two building projects for us. The first was a substantial renovation project, including a new kitchen extension, restoration of the exterior stonework and roof, and re-wiring the whole house. We stayed living in the house throughout this work, and Paul and his team were considerate and thoughtful in their approach to making this work well. The second project involved enlarging an upstairs bathroom into an adjoining room.
Through both projects I found True Build to be very reliable and trustworthy, and the quality of their work was first rate. Both projects have considerably improved our home, enhancing it from both an aesthetic and practical viewpoint, informed by Paul’s excellent advice throughout. I would definitely recommend True Build, for their attention to detail, quality craftsmanship, and excellent customer service.
True Build Trade Services Ltd have completed two projects for us in the last 3 years, and are currently working on a third.
All three projects, located in the West-end of Edinburgh, related to the division and conversion of Georgian terraced houses from office use back to high-end residential. Project values were between £500k – £1m.
All were, or are being, completed to a high standard of finish and two of the projects have since been successfully sold on the open market.
I have in the past recommended True Build to others, and have no hesitation in doing so again now.
Paul and his team have completed many projects for us, and we return to him time and again for sound advice, good pricing and excellent standards of work. From a large-scale knock-through and staircase remodelling, to kitchen and bathroom installs, to repairing our property after a major water leak, Paul has communicated clearly, prices are transparent and workmanship has been exemplary. He is always a pleasure to work with.
True Build brought a strong team who worked well throughout the project, well led by Paul and Stephen on site.
Professional, detailed and experienced in renovating Edinburgh Georgian properties, bringing expertise and good advice to the project.
On the last project, a particularly high level of finishing was achieved and on this basis we would, and have, recommended True Build to others.
Truebuild have been our trusted partners in our extensive renovation since Day 1. They are excellent and care about what they do. They are reliable and solutions oriented, we wouldn’t hesitate to recommend Paul and his team.
